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Security

Last updated: December 2024

Your trust is paramount to us. We implement industry-leading security measures to protect your personal information and academic data.

Data Encryption

End-to-End Protection

  • Encryption in Transit: All data transmitted between your device and our servers is protected using TLS 1.3 encryption
  • Encryption at Rest: Your data is encrypted using AES-256 encryption when stored in our databases
  • Key Management: Encryption keys are managed using hardware security modules (HSMs)
  • Database Security: Multiple layers of encryption protect your academic records and personal information

TLS 1.3 Encryption

Latest encryption protocol for all data transmission

AES-256 Storage

Military-grade encryption for stored data

Infrastructure Security

Cloud Security

Our infrastructure is built on enterprise-grade cloud platforms with multiple security certifications:

  • SOC 2 Type II certified data centers
  • ISO 27001 compliance for information security management
  • Multi-region data replication for disaster recovery
  • Automated security monitoring and threat detection
  • Regular penetration testing and vulnerability assessments

Network Security

  • Firewall Protection: Multi-layer firewall systems protect against unauthorized access
  • DDoS Protection: Advanced protection against distributed denial-of-service attacks
  • Intrusion Detection: 24/7 monitoring for suspicious network activity
  • VPN Access: Secure remote access for our team members only

Access Controls & Authentication

User Authentication

Multi-Factor Authentication (MFA)

Required for all accounts to add an extra layer of security

Strong Password Policy

Enforced password complexity and regular rotation

Internal Access Controls

  • Principle of Least Privilege: Team members have access only to data necessary for their role
  • Role-Based Access: Strict access controls based on job function and responsibility
  • Access Logging: All access to user data is logged and monitored
  • Regular Access Reviews: Periodic audits of access permissions and privileges
  • Secure Development: Code reviews and security testing for all software updates

Data Protection & Privacy

Educational Data Privacy

We understand the sensitive nature of educational data and implement special protections:

  • FERPA Compliance: Adherence to Family Educational Rights and Privacy Act requirements
  • CCPA Compliance: Full compliance with California Consumer Privacy Act
  • GDPR Ready: European privacy standards implemented globally
  • Data Minimization: We collect only the data necessary to provide our service
  • Retention Policies: Clear data retention and deletion policies

Third-Party Security

All third-party services and vendors undergo rigorous security assessments:

  • Security questionnaires and audits for all vendors
  • Data processing agreements (DPAs) with strict security requirements
  • Regular security reviews of third-party integrations
  • Limited data sharing with explicit user consent only

Incident Response & Monitoring

24/7 Security Monitoring

Continuous monitoring for security threats and anomalies

Incident Response Plan

Established procedures for rapid response to security incidents

Security Monitoring

  • Real-time threat detection and alerting systems
  • Automated security scanning and vulnerability assessment
  • Log analysis and security information event management (SIEM)
  • Regular security audits by independent third parties
  • Continuous security training for all team members

Incident Response

In the unlikely event of a security incident, we have established procedures to:

  • Immediately contain and assess the incident
  • Notify affected users within 72 hours when required by law
  • Coordinate with law enforcement and regulatory authorities as needed
  • Conduct post-incident analysis and implement preventive measures
  • Provide regular updates throughout the resolution process

Compliance & Certifications

SOC 2
Type II Certified
ISO 27001
Compliant
CCPA
Compliant

We maintain compliance with major security and privacy frameworks to ensure the highest standards of data protection for our users.

Your Security Responsibilities

Best Practices for Users

While we implement comprehensive security measures, your security also depends on following best practices:

  • Use a strong, unique password for your UniVio.AI account
  • Enable multi-factor authentication (MFA) on your account
  • Keep your contact information up to date for security notifications
  • Log out of your account when using public computers
  • Report suspicious activity immediately
  • Keep your browser and devices updated with security patches
  • Never share your login credentials with others

Security Updates & Transparency

Regular Security Updates

We continuously improve our security posture through:

  • Regular security patches and system updates
  • Quarterly security assessments and penetration testing
  • Annual third-party security audits
  • Continuous monitoring of emerging security threats
  • Regular review and update of security policies

Transparency Commitment

We believe in transparency about our security practices. This security page is updated regularly to reflect our current security measures and any material changes to our security posture.

Report Security Issues

If you discover a security vulnerability or have security concerns, please contact us immediately:

Security Team:

Email: security@univio.ai

For urgent security issues: urgent-security@univio.ai

We appreciate responsible disclosure and will acknowledge receipt of security reports within 24 hours.

This Security page is effective as of December 2024. We may update our security practices to maintain the highest standards of protection for your data.