Privacy Policy

1. Introduction

UniVio.AI ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our course planning and transfer assistance platform at univio.ai (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Name, email address, and phone number
• Educational institution information
• Academic records and course history
• Transfer goals and career objectives
• Academic advisor information (if provided)

2.2 Educational Data

We collect academic information including:

• Course enrollment and completion records
• Grades and GPA information
• Transfer credit evaluations
• Degree progress tracking
• Academic planning documents

2.3 Technical Information

• IP address and device information
• Browser type and operating system
• Usage patterns and preferences
• Log files and analytics data

3. How We Use Your Information

We use your information to:

• Provide personalized course planning and transfer assistance
• Generate AI-powered academic recommendations
• Track your degree progress and requirements
• Send important updates about your academic plan
• Improve our Service and develop new features
• Comply with legal obligations and educational regulations
• Provide customer support and respond to inquiries

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties for commercial purposes.

4.2 Limited Sharing

We may share your information only in these circumstances:

• Educational Institutions: With your explicit consent, to facilitate transfer applications
• Service Providers: Trusted third parties who assist in operating our Service
• Legal Requirements: When required by law or to protect our rights
• Safety: To prevent fraud or protect user safety

4.3 ASSIST.org Integration

We retrieve publicly available transfer requirement data from ASSIST.org to provide accurate course planning. No personal information is shared with ASSIST.org.

5. Data Security

We implement industry-standard security measures:

• End-to-end encryption for data transmission
• Secure database storage with encryption at rest
• Regular security audits and vulnerability assessments
• Multi-factor authentication for account access
• Limited access controls for our team members
• Secure backup and disaster recovery procedures

6. Your Rights and Choices

6.1 California Residents (CCPA)

Under the California Consumer Privacy Act, you have the right to:

• Know what personal information we collect about you
• Delete your personal information
• Opt-out of the sale of personal information (we don't sell data)
• Non-discrimination for exercising your privacy rights

6.2 General Rights

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt-out of marketing communications
• Data portability to other services

6.3 Exercising Your Rights

To exercise your rights, contact us at privacy@univio.aior through your account settings. We will respond within 30 days.

7. Data Retention

We retain your information for as long as necessary to provide our Service and comply with legal obligations:

• Account Data: Until you delete your account
• Academic Records: 7 years after graduation or account deletion
• Communication Records: 3 years for customer support purposes
• Analytics Data: Anonymized after 2 years

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. For users under 18, we require parental consent for certain data processing activities.

10. Cookies and Tracking

We use cookies and similar technologies to improve your experience. See ourCookie Policy for detailed information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our Service. Your continued use of the Service after such modifications constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact us: