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Terms of Service

Last updated: December 2024

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of UniVio.AI's course planning and transfer assistance platform ("Service") operated by UniVio.AI ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these Terms, you may not access or use our Service.

2. Description of Service

UniVio.AI provides an online platform that helps California community college students plan their academic courses and transfer to four-year universities. Our Service includes:

  • AI-powered course planning and academic recommendations
  • Transfer requirement tracking and progress monitoring
  • Integration with ASSIST.org for accurate transfer information
  • Personalized academic planning tools and resources
  • Educational guidance and support features

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the security of your account credentials.

3.2 Age Requirements

You must be at least 13 years old to use our Service. Users under 18 must have parental consent. By using our Service, you represent that you meet these age requirements.

3.3 Account Responsibility

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use Policy

4.1 Permitted Use

You may use our Service only for lawful purposes and in accordance with these Terms.

4.2 Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations
  • Share false, misleading, or inaccurate academic information
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Use automated scripts or bots to access the Service
  • Reverse engineer or attempt to extract source code
  • Harass, abuse, or harm other users
  • Distribute malware or harmful code
  • Use the Service for commercial purposes without authorization

5. Educational Disclaimer

5.1 Information Accuracy

While we strive to provide accurate and up-to-date information, educational requirements and transfer policies can change. You should always verify requirements with official institutional sources.

5.2 No Guarantee of Admission

Our Service does not guarantee admission to any educational institution. Transfer decisions are made solely by the receiving institutions based on their own criteria and policies.

5.3 Professional Advice

Our Service provides educational planning tools but does not replace professional academic counseling. Always consult with qualified academic advisors for important educational decisions.

6. Subscription Plans and Billing

6.1 Free and Paid Services

We offer both free and premium subscription plans. Premium features require payment and are subject to the terms specified at the time of purchase.

6.2 Payment Terms

  • All fees are in US dollars and are non-refundable unless required by law
  • Subscription fees are billed in advance on a recurring basis
  • You must provide valid payment information for paid services
  • We may change subscription prices with 30 days' notice

6.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

7. Intellectual Property Rights

7.1 Our Content

The Service and its original content, features, and functionality are owned by UniVio.AI and are protected by international copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of the personal information and academic data you provide. By using our Service, you grant us a license to use this information to provide and improve our Service.

7.3 Third-Party Content

Our Service may include content from ASSIST.org and other educational institutions. This content remains the property of its respective owners.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by ourPrivacy Policy, which is incorporated into these Terms by reference.

9. Disclaimers and Limitation of Liability

9.1 Service Availability

We provide our Service "as is" and "as available." We do not guarantee that the Service will be uninterrupted, secure, or error-free.

9.2 Limitation of Liability

To the maximum extent permitted by law, UniVio.AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, revenue, or educational opportunities.

9.3 Maximum Liability

Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold UniVio.AI harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

11.2 Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or engage in prohibited activities.

11.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may retain certain information as required by law or for legitimate business purposes.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

12.2 Arbitration

Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration rather than in court, except where prohibited by law.

12.3 Class Action Waiver

You agree that any arbitration will be limited to the dispute between you and UniVio.AI individually. Class action lawsuits are not permitted.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through email or prominent notice on our Service. Your continued use after changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

15. Contact Information

If you have questions about these Terms, please contact us:

UniVio.AI Legal Team

Email: legal@univio.ai

General Contact: info@univio.ai

Address: [Your Business Address]

These Terms of Service are effective as of December 2024 and govern your use of UniVio.AI's services.